FAQ's
1. Where Can I get Honey Beauty?
In addition to honeybeauty.ng, you can shop honey beauty in
2. Can I get honey beauty internationally?
Definitely! Honey beauty ships internationally
3. Can I get free shipping?
Honey beauty offers free shipping to orders in Lagos above 30,000 Naira
4. I need to change my order or change my address. How can I do that?
Unfortunately, our orders process very quickly once they’ve been submitted, so we are unable to make changes or cancellations once the order is submitted and processed. Although, if the order has not been shipped out, we can update the new address. Contact us immediately.
5. How do I track my order?
Orders are processed and updated on business days. If your order has not shipped, please check back with us on the following business day to see if your order status has changed. All order updates will still be sent to the email address provided at the time of purchase (order confirmation, shipping confirmation, etc.).
6. My order is missing an item. What do I do?
In the case we do not have all the desired items in stock when your package is being shipped, the shipping confirmation email should tell you which products might still be outstanding and awaiting shipment. If a product does not get shipped, of course you will not be charged for it. If you have any further questions, please reach out to us at +234…… 9am – 5pm WAT, 6 days a week (Monday to Saturday), excluding holidays.
7. I got the wrong order or a defective item
Please do contact us and will arrange a return. Once we get the order back, we will arrange a replacement.
8.Does Honey Beauty test on animals?
No! We are a cruelty-free brand. We do not test our products on animals and neither do our suppliers.
9. I will like to become an official stocklist or affiliate for Honey Beauty
If you will like to become an official affiliate, please send an email to info@honeybeauty.ng
10. I have more questions but I don’t see the answers here
Please send an email to info@honeybeauty.ng
